Shipping policy

Shipping Policy – Fyngan

Thank you for shopping with Fyngan. Below you will find important information regarding our shipping process, timelines, and delivery expectations.

Order Processing

All orders are processed after payment confirmation.

Orders are typically prepared and dispatched within 1–2 business days, excluding weekends and public holidays. During periods of high demand, processing times may be slightly extended.

Once your order has been dispatched, you will receive a shipping confirmation notification.

Delivery Time

After dispatch, delivery is estimated within 2–4 business days.

Please note:

  • Delivery timelines are estimates, not guarantees

  • Shipping durations may vary depending on location and courier conditions

  • Delays caused by couriers, weather, or operational factors are outside our control

Shipping Coverage

We currently ship within Egypt. Delivery availability may vary depending on your area.

If your location falls outside standard coverage zones, our team may contact you regarding alternative arrangements.

Shipping Fees

Shipping charges are calculated at checkout unless otherwise specified.

Any promotional free-shipping offers will be clearly communicated on the website.

Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping details.

Fyngan cannot be held responsible for:

  • Delays due to incorrect address information

  • Lost shipments resulting from incorrect details

  • Additional shipping costs required for re-delivery

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos (if applicable)

  • A brief description of the issue

We will review and resolve the matter promptly.